Search: doug shaw

0

Doug Profile Pic copy1Where to begin describing the ebbs and flows of engaging with Doug – on the one hand he is unassuming and ordinary, on the other profound and life changing.

When I first met Doug in 2007, he was working as Head of Change in a large corporate, in a role which he sums up as having responsibility but no authority or autonomy. A role in which he was expected to deliver the board’s grandiose, well intentioned vision of change without the tools, resources and environment conducive to making it happen.

In 2008 he escaped, and unleashed his creative change consultancy business on the world, aptly named “Stop Doing Dumb Things to Customers.”  His first major customer service success was to help me out.  A certain bank had “lost” a significant amount of my money and after 6 months of being stonewalled, Doug picked up his guitar and posted  Ballad of Barclaycard on YouTube.  Who says social media doesn’t work? Doors opened, and my money miraculously turned up within a week!

Five years later, Doug continues to change the corporate world for the better by introducing small things that make a big difference.  Doug’s blog What Goes Around says it all!

Bio – social entrepreneur;  blogger;  public speaker;  facilitator of change by co-creating and doing co-active things with others; pioneer of using social media for good.

Why I nominate Doug as a #leadinglight:

  1. Left the security of a large corporate job in Change Management to start his own consultancy business to really make change happen.  His methods are effective because he respects individual’s fears and response to change and he never asks people to do something that he wouldn’t do.
  2. Does not compromise his values and beliefs – ever.  He admits he was a liability in the corporate world because he wasn’t prepared to pull the wool over customers’ eyes.  Doug believes that Trust is built by doing what you say you will do and by being Genuine.
  3. Freely admits he gets very anxious speaking in public, yet does it because his passion to inspire others to awaken their capabilities is so strong.  His speaking circuit includes master of ceremonies and key notes at conferences in Prague, Dubai, London, Illinois, Chicago, New York and Riga, Latvia.  Talk about getting into your courage zone and pushing through the fear barrier!

Doug’s best read:  “The Year without Pants” Scott Berkun because it’s about a forward-thinking company culture that gives employees freedom and independence but remains productive.  Here’s a synopsis of the book to try before you buy!

Doug’s most popular summer blog post:  “Patience – in under 11 seconds”

Doug’s nominations for Career Enhancing Attributes:  Find a way to be as comfortable as you can with uncertainty, Be curious, Be yourself.

Nominated and modelled by Katherine Wiid

If you know someone who has inspired you, why not nominate them as the next #leadinglight? To read about our other #leadinglights, click here.

Filed under by on . Comment#

Authentic Leader – what are the qualities? The last few months have been dominated by the topic of leadership. Who would be a good leader?

With the unexpected victory of Donald Trump being elected President of the USA, the world has been left in a state of shock. The new Leader of the Free World has become well known for speaking his mind – but does this make him an ‘authentic leader’? It was interesting watching the first meeting of Trump and Obama at the White House; while Obama came across well with his usual gravitas and grace, Trump seemed almost submissive in comparison.

Similarly, when you compare the election campaign approaches of Clinton and Trump, she seemed to be saying what she thought the public wanted to hear, whereas Trump seemed to say what he thinks. But then the leaked tapes tell a different story…

Authentic LeaderIs either an ‘authentic leader’?

In the past, philosophers have suggested that authenticity comes down to autonomy, and whether you are living according to your own true beliefs and motives. Well if that’s the case, then Donald Trump appears to be our authentic leader!

But as we all know (and have seen played out in the press), “be yourself” is often the worst advice you can give some people. In a crisis or crunch moment, do we really want the President of the United States to just “be himself”?

What characteristics make a truly authentic leader?

You may have been following Career Ambitions’ #LeadingLights project over the past year, as they have been modeling inspirational leaders nominated by their readers. During the project one thing has stood out; they all have a growth mindset.

Having a growth mindset allows you to embrace the following qualities that allow you to be an authentic leader:

  • Being ready to listen. Be open to new ideas! Your team may have different ideas and new suggestions to add to the pile – open your ears and listen! It will make them feel more valued and consequently more receptive to your own feedback and suggestions. “Be curious!” says #LeadingLight Doug Shaw.
  • Transparency and honesty. No one likes an untrustworthy leader. Be clear where you stand from the beginning and be honest about your strengths and weaknesses! Remember, we are all human. Take #LeadingLight Karen Limor-Waisberg’s advice, “be humble and courageous”.
  • Energy and passion! You have to love what you do. If you don’t, your team will be able to tell from a mile off! Having passion for your work will help to motivate and energise your team, and ultimately encourage better results. #LeadingLight David Frost was nominated because “he oozes enthusiasm and loves to inspire people to develop and follow their dreams.” Passion is infectious!
  • Self-examination and being open to feedback. No one is perfect and we can all continue to grow, in fact our ability to continue learning and growing as we get older is quite incredible, and underappreciated! Evaluate your performance and continually reflect on what you could be doing to improve.
  • Collaboration. #LeadingLight Simon Chaplin sums this up nicely: “it’s about collaboration – not them, but us!” You can’t conquer the world by yourself. Having the right people around you will make all the difference, so don’t neglect your team! Invest in them and support them in achieving their goals and they will do the same for you. “Remember everyone has talent and helps nurture potential in those who aren’t always aware of it.” #LeadingLight David Crabb

Whether you think Donald Trump is the right person to be President of the United States or whether you think it’s the end of the world as we know it…

Take Career Management Coaches Katherine Wiid and Lindsey Reed’s advice and develop and connect with your qualities as an authentic leader. Ultimately, it will gain you the respect and support of your team – key ingredients for leadership success.

Read more leadership advice and inspiration from Career Ambitions’ #LeadingLights.

If you know a passionate and inspiring authentic leader, why not nominate your #LeadingLight today!

Filed under News by on #

0

Resilience shutterstock_300737174Welcome to the fifth in our series, highlighting the importance of having a Growth Mindset. Over the past few months, our #LeadingLights research project has allowed us to model plenty of aspirational people. And throughout, we have discovered that they all share a common characteristic: a growth mindset.

Could this be the secret to their leadership success? We certainly think so! In the final instalment, we discuss the value of learning to overcome stumbling blocks on the path to success…

Growth Attribute No.5.  Resilience

 Being resilient in the face of obstacles and setbacks is easier said than done, we know! Trust us, we have been there. You step out onto the road to success and bang, you come face to face with an obstacle. What happens next could mean the difference between success and failure. Do you find a way round, or do you take the easy road back to where you’ve come?

Those of us with a growth mindset would instantly choose the first option, while those with a fixed mindset would turn their backs, never knowing what might have lay in wait just past that obstacle!

“Most great people have attained their greatest success just one step beyond their greatest failure.” Napoleon Hill

One of the keys to being successful in life is resilience. We can’t always predict what life will throw at us, so we need to prepare to be surprised. Embrace challenges, and as #LeadingLight Doug Shaw recommends, “find a way to be as comfortable as you can with uncertainty”.

We’re not suggesting you leap off any cliffs, but in life it can pay off to take a few risks here and there. And why wait? “Patience is for losers” says serial entrepreneur and #LeadingLight Frances Preston.  Perhaps she’s right. We aren’t going to be here forever, we have to live for the moment and take advantage of every opportunity that arises. Don’t let anything hold you back or knock you down (at least for longer than 10 seconds unless you want to be thrown out of the ring!).

Nothing worth doing is ever easy. Otherwise everyone would be doing it!

 “The passion for stretching yourself and sticking to it, even (or especially) when it’s not going well, is the hallmark of the growth mindset. This is the mindset that allows people to thrive during some of the most challenging times in their lives.” Dr. Carol Dweck

And so we end our series exploring the attributes of a Growth Mindset. We hope we have opened your mind to a new and rewarding way of thinking that will help you to keep aiming for the stars!

Not sure whether you have a fixed or growth mindset? Book a one-to-one LAB profiling session with Katherine or Lindsey and we can help to determine and fine-tune your mindset. Either call 01223 633535 or email us today.

Filed under News by on . Comment#

Resilience

Resilience shutterstock_300737174Being resilient in the face of obstacles and setbacks is easier said than done, we know! Trust us, we have been there. You step out onto the road to success and bang, you come face to face with an obstacle. What happens next could mean the difference between success and failure. Do you find a way round, or do you take the easy road back to where you’ve come?

Those of us with a growth mindset would instantly choose the first option, while those with a fixed mindset would turn their backs, never knowing what might have lay in wait just past that obstacle!

“Most great people have attained their greatest success just one step beyond their greatest failure.” Napoleon Hill

One of the keys to being successful in life is resilience. We can’t always predict what life will throw at us, so we need to prepare to be surprised. Embrace challenges, and as #LeadingLight Doug Shaw recommends, “find a way to be as comfortable as you can with uncertainty”.

We’re not suggesting you leap off any cliffs, but in life it can pay off to take a few risks here and there. And why wait? “Patience is for losers” says serial entrepreneur and #LeadingLight Frances Preston.  Perhaps she’s right. We aren’t going to be here forever, we have to live for the moment and take advantage of every opportunity that arises. Don’t let anything hold you back or knock you down (at least for longer than 10 seconds unless you want to be thrown out of the ring!).

Nothing worth doing is ever easy. Otherwise everyone would be doing it!

 “The passion for stretching yourself and sticking to it, even (or especially) when it’s not going well, is the hallmark of the growth mindset. This is the mindset that allows people to thrive during some of the most challenging times in their lives.” Dr. Carol Dweck

And so we end our series exploring the attributes of a Growth Mindset. We hope we have opened your mind to a new and rewarding way of thinking that will help you to keep aiming for the stars!

Filed under by on #

0

Career Ambitions is embarking on an extensive research project to find out who our #leadinglights are in the UK. We are intrigued to learn the secrets behind their success. What are the attributes and skills they believe have contributed to this? We are modelling the best – the #leadinglights – so that we can share the skills and attributes they have to enable our clients to proactively manage and future proof their careers. Want to get involved? We are always on the hunt for more #leadinglights to interview and model! Head to our nominations page to nominate your #leadinglight today.

Simon Chaplin is the founder of Pull your Socks up, Simon Consultancy and owner of Greenstones Accountancy

Simon’s career attributes are: Be honest with yourself, Courage – believe in your own convictions, Collaboration – not them “us”

Doug Shaw escaped corporate life in 2008 to start his company Stop Doing Dumb Things to Customers. He is a social entrepreneur provoking and inspiring change in creative ways by leading from the front.Doug’s career attributes are: Find a way to be as comfortable as you can with Uncertainty, Be curious, Be yourself. David Crabb, Managing Director of Cambridge Online, transformed the company during the recession by looking beyond the job into people’s lives.David’s career attributes are: Be yourself, Be confident, Have the courage to express your opinions

Simon Chaplin

Doug Shaw

David Crabb

Simon Chaplin
Doug Profile Pic copy1 David Crabb_cropped
David is Group HR Director for Produce World – and far more that this. His natural enthusiasm for life and clarity of purpose results in high performing teams.

David’s career attributes are: Confidence in facilitating and influencing across an organisation (not just up and down!), Coaching (ie. not always providing the answers), Respect for all.

Keren Limor-Waisberg is founder of a Scientific Literacy Tool that promotes literacy, communication and collaboration in every area of science.Keren’s career attributes are: Be honest with yourself and appreciate who you are; Promote what you have – don’t be embarrassed by what you haven’t got; Be humble and courageous. Charron Puglsey-Hill is an Artist who, in a short space of time has evoked much interest in her wonderful bright and happy paintings.Charron’s career attributes are: Trust your gut instincts; Be genuine and authentic; Build a strong team to support one another.

David Frost

Keren Limor-Waisberg

Charron Pugsley-Hill

david frost
Keren Limor-Waisberg Charron Pugsley-Hill Face
Nigel Hetherington has made significant contributions to professionalising Athletics in the UK, developing sporting talent as far afield as Singapore & currently a UK Anti-Doping National Trainer.
Nigel’s career attributes are:  Be prepared to react and respond to opportunities, Embrace change, It doesn’t matter what you do in your career as long as you’ve given it your best shot.
Frances Preston is a Serial Entrepreneur. If she sees a need that she believes can create change for the better – she will make that change – using her “can Do” attitude, creativity and skill of delegating.
Frances’s career attributes are: Go with your gut; Patience is for losers; Delegate the stuff others can do so you leave space for thinking and doing what you want to do.
David Whitaker’s success as a leader in Sales and Marketing for the Fragrance and Flavour Industry is that he builds lasting relationships built on trust and exceptional customer service.David’s career attributes are:  Be honest in everything you do, be open to learn and understand what you don’t know, satisfy whatever needs your customer has.

Nigel Hetherington

Frances Preston

David Whitaker

Nigel Hetherington
Frances Preston
David Whitaker

Jo Cullen is the Group Head of Information Systems for Bakkavor.  Refreshingly, Jo is an authentic leader without the need for egotism.

Jo’s career attributes are:  Maintain your integrity, have a clear vision, respect the people who will help you deliver that vision (nothing is achieved alone, it is about team work).

Pat founded Dreamflight charity that annually takes children with serious illness or disability on the holiday to Florida. Working tirelessly organising and raising funds, these children can discover independence, confidence, and a whole new outlook on life.

Patricia’s nominations for career attributes :  help people and children to achieve their dreams, encourage people to believe in themselves, set goals and aim to achieve those goals for yourself.

During a tour of Afghanistan as member of the British Army Parachute Regiment, Jaco Van Gass sustained severe life changing injuries. Since then, he has overcome adversity: completed downhill race skiing, marathons, attempted to climb Mt Everest and now part of the GB Para cycling team, training to complete in 2016 Para-Olympics.

Jaco’s nominations for career attributes: Passion – love what you’re doing in your career ; break down goals into smaller achievable goals; constantly challenge yourself.

Jo Cullen

Patricia Pearce MBE

Jaco Van Gass

Jo Cullen Pat Pearce 2 #leadinglight J Van Gass2
If you would like to nominate a #leadinglight, please go to our nominations page. We’d love to hear from you. If you would like to nominate a #leadinglight, please go to our nominations page. We’d love to hear from you. If you would like to nominate a #leadinglight, please go to our nominations page. We’d love to hear from you.

Who is the next Leading Light?

Who is the next Leading Light?

Who is the next Leading Light?

#leadinglight womana silhouette man silhouette woman2

 

Filed under by on . Comment#